07:03
Tieng Anh Vui
The government is to ban the use of premium-rate 084 and 087 telephone numbers for customer inquiries and complaints from next summer.
Under new legislation, companies will be prevented from charging more than the cost of a call to a mobile or local landline number.
The rules, set out in a European Union directive, are due to come into force on 13 June 2014.
Costs for inquiry and complaint calls vary widely across companies.
According to the communications regulator Ofcom, 0843 and 0844 calls cost between 1p and 13p a minute from landlines and, typically, between 15p and 41p a minute from mobile phones.
Calls to 0845 numbers cost between 1p and 10.5p a minute from landlines and from 12p to 41p from mobiles.
And, for 0870 numbers, the rates are 2p to 10p and 21p to 41p.
Đăng ký: Tieng Anh Vui
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