Tuesday 1 October 2013

Major IT problem at health board

Source BBC News@ tienganhvui.com


Hundreds of outpatient appointments and a number of operations had to be postponed after computer systems failed at Scotland's biggest health board.


NHS Greater Glasgow and Clyde said it experienced a "major IT problem" on Tuesday morning.


It affected staff access to clinical and administrative systems.


The health board has apologised to patients and said it was working to return services to normal "as quickly as possible".


In total, 288 outpatient appointments, four planned inpatient procedures, 23 day cases and 40 chemotherapy sessions were postponed.


There was also some delay in calls to the switchboard being answered.


A spokeswoman said: "Our technical staff are working flat out to resolve this.


"The problem relates to our networks and the way staff can connect to some of our clinical and administrative systems.


"We can reassure patients affected that their care will be rescheduled at the earliest opportunity.


"We are extremely sorry for the inconvenience that this has caused and we are doing everything possible to return services to normal as quickly as possible."





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