'Major' problems for NHS 111 service

Source BBC News@ tienganhvui.com

2 July 2013 Last updated at 12:21 ET By Nick Triggle Health correspondent, BBC News

NHS 111 only started being rolled out in April

The future of the new NHS non-emergency telephone service in a quarter of England has been thrown into doubt after one of the major providers admitted it was facing major problems.

NHS Direct won 11 of the 46 contracts for the 111 service, which is in the process of being rolled out.

But the organisation has now pulled out of two areas and admitted the others may be "unsustainable".

The 111 service has been plagued with difficulties in recent months.

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